Compatible item numbers 25132/ 22879
Question: The cursor of my mouse Verto isn´t working or moving. What can I do?
We advise the following steps to pair again the mouse with its USB receiver:
- Switch off the mouse and remove the USB receiver from the USB port.
- Wait for few seconds and switch on the mouse.
- Plug the USB receiver to free USB port.
- Put the mouse at 1 cm distance from the USB receiver.
- Press the right button+scroll wheel simultaneously for 3seconds
- The red Light will start blinking to indicate pairing mode is successful.
If the issue persist and the warranty is still valid:
In this case please make use of your warranty and exchange the product for a new one via your retailer. The following links will guide you:
My product is defective. How can I make use of the warranty?
I bought a Trust product via Amazon and the product is defective. How can I make use of the warranty?
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