GXT 542 Muta Wireless Gaming Controller - 24790

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FAQ

  • My product is faulty. What do I do?

    We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

  • I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

    It's not possible to provide a replacement receiver for this product. This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.

  • Where is your service center? Or where can I send my product to be repaired?

    Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.

  • How to install?

    When using the gamepad wireless, first fully charge the gamepad. This will take approx. 2 hours. Switch: 1. Go to the Switch settings controllers Change Grip/Order 2. Press Home + A on the gamepad for 3 seconds 3. Go to the Switch settings and follow instructions: - Press L + R on the controller - Press A when you're ready PC Wireless 1. Connect the receiver to the computer 2. Press Home + Y on the gamepad for 3 seconds PC Wired 1. Connect the gamepad to the USB-A connection of the computer 2. Press Home + Y on the gamepad for 3 seconds Bluetooth device 1. Press Home + R on the gamepad for 3 seconds 2. Go to the Bluetooth settings of the computer and select the controller in the list of available Bluetooth devices

  • How can I update my gamepad?

    You can update your gamepad by following these steps: 1. Download the latest driver file from https://www.trust.com/24790/driver 2. Unplug the receiver from your computer. 3. Reboot your computer and wait until your operating system has completely finished booting. 4. Connect the gamepad to your computer using the included data cable. 5. Open the program. 6. Click the Start button. 7. Wait for the update to be installed. Do not unplug the gamepad or interrupt this process! 8. Click on OK when the message Download Successful! appears and then close the program. 9. Your gamepad is ready to be used.

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