Downloads

FAQ

• My product is faulty. What do I do?

  We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

• How can I change the button functions?

  This mouse uses a generic driver of Windows, which doesn't provide a possibility to adjust button functions. However, you can try with software which is available on internet to configure the buttons. http://www.highrez.co.uk/downloads/XMouseButtonControl.htm Please note that this solution is not official, as there is no Trust software available for programming the buttons, and therefore it is not supported, nor is proper functioning of the software guaranteed.

• Where is your service center? Or where can I send my product to be repaired?

  Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.

• How do I change the dpi (cursor speed) of the mouse?

  By pressing the DPI-button you will change the DPI. There is no visual indication for the DPI selection, other than that the pointer speed on the screen will be faster or slower, depending on the DPI that is selected.

• How do I install this mouse?

  To install the mouse: - Place the USB-plug in a USB-port of the computer - The computer will recognize the mouse and install the mouse to the computer, this might take a few moments - The mouse is ready to use

• Can I switch off the lighting?

  The blue lighting can't be switched off.

• What do the buttons on the mouse do?

  The buttons are for: - standard buttons on top of mouse: left, right, middle mouse click - extra side buttons: backwards and forwards in your browser - extra top button: this is the DPI selection speed to switch the mouse cursor speed.