My webcam is not working. How can I connect it to the computer?

Modified on Mon, 04 Dec 2023 at 12:11 PM

The webcam works with the built-in functionality of the computer. There are no dedicated drivers. Windows installs the driver automatically once the webcam is connected to the computer.


 
For installation, please try the following steps:
 
Connect the webcam to the computer.
 
On Windows 10: Make sure the microphone is allowed in the Microphone Privacy settings for apps to use.
 
Set the microphone of the webcam as the default sound input device of the computer.

 

Graphical user interface, text, application

Description automatically generated


The webcam is ready to use.


When you use the webcam with an app like Teams, Zoom, Skype, you must also set the webcam and its microphone as the default sound device in that app's settings.
 For additional functionality: (ie use of the snapshot button), the file (if available) can be downloaded and installed from the product web page. 

 

Example:

https://www.trust.com/en/product/18679-trino-hd-video-webcam

 

Graphical user interface

Description automatically generated with medium confidence

 

However, this is not required for the normal webcam operation.

 
How to enable webcam/microphone in Windows:


Open Settings by pressing the Windows hotkey + I or by clicking the Settings icon on the Start menu.

In the Settings window, click Privacy.

Click Camera in the left panel. You'll see an option that says "Allow apps to access your camera." Slide the power button and then select which apps can access your camera.

Click on ‘Microphone’ in the left pane and make sure that the option that says “Allow apps to access your microphone” is also activated. Then select which apps can access your microphone.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article