Downloads

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FAQ

• Where can I get drivers for my Trust product?

  This product doesn't need any drivers to function. Just connect and the product should work.

• The mouse arrow shakes, moves strangely or does not move at all.

  Try using the mouse on a different surface or use a mousepad. Clean the sensor on the bottom of the mouse with a dry cloth. Improve wireless performance.

• My product is faulty. What do I do?

  We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

• How can I change the button functions?

  This mouse uses a generic driver of Windows, which doesn't provide a possibility to adjust button functions. However, you can try with software which is available on internet to configure the buttons. http://www.highrez.co.uk/downloads/XMouseButtonControl.htm Please note that this solution is not official, as there is no Trust software available for programming the buttons, and therefore it is not supported, nor is proper functioning of the software guaranteed.

• Where is your service center? Or where can I send my product to be repaired?

  Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.

• How do I install this mouse?

  - First fully charge the mouse by connecting it with the included cable to a USB-port of the computer. Charging can take approx. 3 hours. - Connect the USB-receiver (that will be stored inside the mouse) in a USB-port of the computer. - Switch the mouse on with the button on the bottom - The computer will recognize the mouse and install the built-in driver, this might take some moments. - The mouse is ready to use

• What does the blinking light on the bottom of the mouse indicate?

  This light is the battery empty indicator, it will light up when the battery needs to be charged.

• Where is the battery indicator?

  The battery indicator is on the bottom of the mouse, the LEDs wil flash (orange) when the battery is low.

• How do I switch on the colour cycle?

  To switch the colour cycle on: - Set the switch on the bottom of the mouse to the light option (top option) - Click the small button on the left side of the bottom of the mouse