gamepad for pc/ps3 - 31014

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I get an error during installation.
To solve errors like: - Unrecognized USB device - Device driver software was not successfully installed - Can not find driver Please follow https://www.trust.com/en/support/troubleshooting/
The Z-axis is not working in Windows 8.
When checking the game controller properties in Windows 8 it may seem that the Z Axis is not responding. This is a bug in the Windows 8 system. Go to the ‘settings’ tab and ‘Calibrate’ your game controller to see that the Z Axis is working properly.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.