Compatible article number: 24502

Power button is broken or stuck in the on position or the headset turns off and on randomly. What can I do?

Unfortunately your headset Thian seems defective. If the warranty still applies, please make use of your warranty and exchange the product for a new one via your retailer. The following links will guide you:

My product is defective. How can I make use of the warranty?   

I bought a Trust product via Amazon and the product is defective. How can I make use of the warranty?