GXT 391 THIAN WIRELESS GAMING HEADSET. Power button is broken or stuck in the on position or it turns off and on randomly

Compatible article number: 24502

Power button is broken or stuck in the on position or the headset turns off and on randomly. What can I do?


Unfortunately your headset Thian seems defective. If the warranty still applies, please make use of your warranty and exchange the product for a new one via your retailer. The following links will guide you:

My product is defective. How can I make use of the warranty?   

I bought a Trust product via Amazon and the product is defective. How can I make use of the warranty?



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article