Downloads

FAQ

• Where can I get drivers for my Trust product?

  This product doesn't need any drivers to function. Just connect and the product should work.

• My product is faulty. What do I do?

  We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

• Where is your service center? Or where can I send my product to be repaired?

  Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.

• How do I install this headset on my computer?

  Connect the headset to the 3.5mmm connection of your computer for sound. When the computer has 1 combined audio connection, use the included converter cable. Connect the headset to a USB-connection of your computer for the lighting. Set the volume on the inline remote Make sure the microphone is not muted on the inline remote Go to the sound settings of your computer and set the headset (both the headset and the microphone of the headset) as the default audio device on the computer The headset is ready to use