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FAQ

• The laptop charger gets a bit warm or makes a low volume noise.

  This is normal for a laptop charger. Put the charger on the ground under your desk/table with sufficient ventilation.

• My product is faulty. What do I do?

  We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

• Where is your service center? Or where can I send my product to be repaired?

  Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.

• Where can I find more information about your laptop chargers?

  More information about our laptop charger assortment can be found at: www.trust.com/power-connect