Downloads
Datasheets
FAQ
-
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
-
How do I install my USB-headset?
- Make sure your system is up to date - Unplug the headset and restart the system. - When your system has completely loaded, connect the device directly to the USB port without using a hub or an extension cable. - Check in the Device Manager if the product is correctly installed or if there is any error message reported. - On Windows 10: Verify that the microphone of the headset is allowed to be used by applications in the Microphone Privacy Settings. - When the device is recognized by the system, you need to set it as default device for sound input and output in the Sound Settings. - If the headset includes an inline remote, make sure that the controls on the remote such as headset volume and/or microphone mute are set correctly. - The headset is ready to be used.
-
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article