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FAQ
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My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
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Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.
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Where is the Windows 10 driver?
If you have version 14382-03 or 14382-04, you can download the (Windows 8) driver via the support/download section. If you have version 14382 or 14382-02 there is no driver available for Windows 10. The technology used is no longer compatible with this operating system.
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