Downloads

FAQ

• Where can I get drivers for my Trust product?

  This product doesn't need any drivers to function. Just connect and the product should work.

• I get an error during installation.

  To solve errors like: - Unrecognized USB device - Device driver software was not successfully installed - Can not find driver Please follow https://www.trust.com/en/support/troubleshooting/

• My product is faulty. What do I do?

  We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

• Where is your service center? Or where can I send my product to be repaired?

  Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.

• How do I change the dpi (cursor speed) of the mouse?

  By pressing the DPI-button you will change the DPI. There is no visual indication for the DPI selection, other than that the pointer speed on the screen will be faster or slower, depending on the DPI that is selected.