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FAQ
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My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
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Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.
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I just bought it and can't find the USB-receiver. Where is it?
Depending on the version of your mouse, the receiver is stored either inside the product (bottom) itself, or inside the battery compartment of the mouse.
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