CUSTOMER SATISFACTION SURVEY PRIZE DRAW TERMS AND CONDITIONS

1.    The prize draw is open to all EU residents aged 18 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.

2.    Upon participation with the Customer Satisfaction Survey of Trust you will be automatically entered into the prize draw.

3.    The opening date for entries is 8am on 7th February 2024. A winner will be chosen by random draw performed by a computer process on the first working day of every month 

4.    The Promoter accepts no responsibility for entries not successfully completed due to a technical fault, including without limitation a technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. 

5.    The winner will receive a Trust Gaming GTX 490 Fayzo Wired Gaming Headset (24900)

6.    The winner will be notified by email (using details provided at entry) before the fifth working day of every month and must provide a postal address to claim their prize. If a winner does not respond to the Promoter within 30 days of being notified by the Promoter, then the winner's prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.

7.    The prize will be sent to the winner by post within 7 days of being notified of their win.

8.    The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered. 

9.    The prize is supplied by Trust International BV, Dordrecht, The Netherlands. The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so. 

10.    The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it. 

11.    The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and country of major prize winners and, if applicable copies of their winning entries, to anyone who emails promotions@trust.com within one month after the closing date stated in condition 4. If you object to any or all of your surname, country and winning entry being published or made available, please contact the Promoter at promotions@trust.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

12.    Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions. 

13.    The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.

14.    Insofar as is permitted by applicable law, the Promoter will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter or that of their employees. Your statutory rights are not affected.

15.    Personal data supplied during the course of this promotion will only be processed as set out in the Promoter's Trust.com - Legal - Privacy Statement See also condition 13 with regard to the announcement of winners.

16.    These terms and conditions and this promotion are governed by Dutch law. If any  entrants to this promotion wish to take court proceedings, then they must do this within the courts in the city of Rotterdam, the Netherlands. 

17.     The Promoter of this prize draw is Trust International B.V of  Laan van Barcelona 600, 3317 DD Dordrecht


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