Downloads
Datasheets
Manuals
CE Document
FAQ
-
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
-
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.
-
When I connect headphones to the speaker (or its remote), I can't change the volume?
When you connect headphones to the speaker (or its remote), you control the volume via the computer, not via the speaker (or its remote).
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article