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FAQ

• My product is faulty. What do I do?

  We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

• Where is your service center? Or where can I send my product to be repaired?

  Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period.

• Can I switch the position of the cup and headset holder?

  Yes, you can switch the position of the cup and the headset holder to better suit your preferences.

• What are the measuremenst of the screws?

  The measurements are as follows: 4 x M6 Hex socket bolt - 60 mm 6 x M6 Hex socket bolt - 40 mm 4 x M6 Hex socket bolt - 12 mm 4 x M6 Hex socket bolt - 12 mm 2 x 4 x M8 screwthreatbolt - 20 mm